Support
Context Help
If you get lost inside our Control Panel, the first thing you should do is click the Help button, which is visible on each and every page. A pop-up menu will appear. It offers exhaustive info about all the actions that you can perform on that particular page. Each pop-up window shows up on the very same page so that you can quickly return to your work.
Video Tutorials
We have a wide selection of instructional videos demonstrating how to work with our web hosting Control Panel. They're intended for those of you who want to see how things are being done rather than just reading articles. In this way, anyone can quickly become familiar with our web hosting Control Panel by merely watching our step-by-step tutorial video clips.
F.A.Q.
If you can't find the solution you are looking for, have a glance at our extensive Frequently Asked Questions database, which includes questions asked by actual people and provides real solutions. We constantly update our Frequently Asked Questions section with new Q&A's in an attempt to embrace all the new additions and innovations related to our hosting platform.
Ticketing System
If you still can't find the answer you are looking for in the Frequently Asked Questions section either, we have a excellent team of customer support engineers available 24/7 and ready to help you with any question. Each support ticket you submit will be replied to in less than sixty minutes (the average response time being approximately 20 minutes), so you won't have to wait a long time to get your question answered.